FAQ details for wallet checks
Start with the FAQ when a wallet step is unclear. We explain how DANA, OVO, GoPay and QRIS appear after you enter the cashier area, and why a phone number must be confirmed before account access. Our answers also cover virtual account and bank transfer routes through BCA, BRI, Mandiri and BNI. If a transfer receipt or wallet status needs attention, follow
the account help path shown beside the cashier rather than repeating the same request.
- DANA
- OVO
- GoPay
- QRIS